- California: Molina Healthcare CEO Mario Molina said he hasn't been fazed by President Trump's recent executive order directing federal agencies to "ease the burden" of the Affordable Care Act, calling the move largely "symbolic." However, Molina said it's unclear what eventually could happen to the exchanges under the Trump administration, noting that he won't yet commit to participating in the exchanges next year. Molina's hesitancy could indicate that "insurers will wait as long as they can before they decide to stay in or leave [the exchanges]," writes Axios' Bob Herman, which isn't "exactly a recipe for a stable market" (Herman, Axios, 1/24).
- Illinois: Chicago-based Swedish Covenant Hospital has updated its website to include verified patient reviews of physicians on their individual profile pages. More than 17,000 patient reviews have been posted so far, and the average rating of Swedish Covenant Medical Group physicians is 4.73 stars out of a total of five stars. President and CEO Anthony Guaccio said, "We are transparent with patient reviews ... because it helps potential patients and their families select a physician in line with their needs" (Punke, Becker's Infection Control & Clinical Quality, 1/24).
- Michigan: Local officials on Tuesday announced that the lead levels in Flint, Michigan's drinking water have fallen into compliance with federal requirements. But residents may not be able to use the city's faucets for at least a year because the pipes are still tainted with lead. Mayor Karen Weaver said while recent water test results have been "encouraging," residents should continue to use filters or drink bottled water, adding, "We're not out of the woods yet." The city is working to remove 20,000 lead-tainted pipes and aims to replace 6,000 of them by the end of this year (Stack, New York Times, 1/24; Heavey et al., Reuters, 1/24).
12 things CEOs need to know in 2017
The continued growth of the consumer-driven health care market threatens the durability of patient-provider relationships—and, at the same time, the push toward population health management and risk-based payment is greater than ever.
Hospitals and health systems must adopt a two-pronged strategy to respond to these pressures and serve both public payers and the private sector.
At the core of that strategy? A formula of accessible, reliable, and affordable care that wins consumer preferences and drives loyalty over time. Below, we share 12 key insights for senior executives working to create a consumer-focused health system.