- Georgia/Tennessee: Georgia-based Memorial Health's board and local regulators have approved a proposed purchase by Tennessee-based HCA. According to Becker's Hospital Review, HCA will reportedly pay $710 million for the system, and any additional proceeds from the deal will go to the Chatham County Hospital Authority to create an indigent care trust fund. HCA plans to maintain Memorial's brand and existing core services. The deal is expected to close in the fall (Rege, Becker's Hospital Review, 4/20).
- Massachusetts: The Boston Celtics honored a UMass Memorial pediatric nurse who saved a man's life by administering CPR after he collapsed at a gymnastics meet last month. During a basketball game last Tuesday, the Celtics awarded Amy O'Connor a "Heroes Among Us" award for quick thinking and life-saving actions. "This award from such a well-respected organization is extra special to me because, ironically enough, I became a huge Celtics fan this season," O'Connor said (Murtishi, MassLive, 4/21).
- Washington: Virginia Mason Medical Center has received a $5 million gift from philanthropist Floyd Jones to help build a learning, innovation, and simulation center. In a news release, the Seattle-based system said the center would be "an education hub and incubator where Virginia Mason team members will collaborate with patients and their families in developing and testing processes to continuously improve quality, safety, and the patient experience." Hospital officials expect the center to open in 2018 (Gooch, Becker's Hospital Review, 4/20).
12 things CEOs need to know in 2017
The continued growth of the consumer-driven health care market threatens the durability of patient-provider relationships—and, at the same time, the push toward population health management and risk-based payment is greater than ever.
Hospitals and health systems must adopt a two-pronged strategy to respond to these pressures and serve both public payers and the private sector.
At the core of that strategy? A formula of accessible, reliable, and affordable care that wins consumer preferences and drives loyalty over time. Below, we share 12 key insights for senior executives working to create a consumer-focused health system.