Digital Health

Artificial intelligence or automation—of any kind—in clinical care can be a sensitive subject. Neither providers nor patients want to lose the human connection of delivering and receiving care. The reality is that health care must deploy these technologies because, if for no other reason, clinicians are tired and must have more robust support.

Tackling digital inequities require investments and partnerships that promote patients’ digital literacy and engage them as active online participants with their health care. A patient-centered approach to digital literacy helps health care organizations drive better adoption of virtual tools and effect durable change for their patients.

Advancing equity beyond technology access and connectivity