- California: Dignity Health has tapped Carolyn Caldwell to serve as president and CEO. Caldwell, who previously served as CEO of Desert Regional Medical Center, will start in June. She takes over the position from Julie Sprengel, SVP of Dignity Health's southern California service area, who served as interim CEO after former President and CEO Joel Yuhas left last year to lead UCHealth's Memorial hospitals in Colorado (Kacik, Modern Healthcare, 5/5).
- Missouri: The Missouri State Emergency Management Agency (SEMA) this week is opening several "one-stop shops" to provide recovery services to people affected by the recent river flooding throughout the state. SEMA said it is establishing the centers in partnership with American Red Cross and state departments that oversee social services, mental health, insurance, and health and senior services. The centers are staffed with trained workers to help people access housing, public aid, mental health counseling, and insurance advice (AP/Sacramento Bee, 5/6).
- Ohio: State residents during National Drug Take Back Day on April 29 properly disposed of more than 16 tons of prescription drugs, according to state and local officials. Officials said anyone who currently has unneeded prescription drugs can dispose of them at one of several prescription drug drop box locations throughout the state, all of which are listed on the Ohio Attorney General's website (AP/Sacramento Bee, 5/8).
12 things CEOs need to know in 2017
The continued growth of the consumer-driven health care market threatens the durability of patient-provider relationships—and, at the same time, the push toward population health management and risk-based payment is greater than ever.
Hospitals and health systems must adopt a two-pronged strategy to respond to these pressures and serve both public payers and the private sector.
At the core of that strategy? A formula of accessible, reliable, and affordable care that wins consumer preferences and drives loyalty over time. Below, we share 12 key insights for senior executives working to create a consumer-focused health system.