2021 Annual Report

On Your Radar

Behind the data table test

Trend Our take Related resources

In a year of uncertainty, members craved a deeper understanding of how to use real world data to inform their decision-making.

No one can predict the future, but better data can get you closer. Level up projections by using real world data when ever possible.

  • Resource: Data and Analytics Navigator

The biggest story of 2021 has been the workforce shortage, especially nurses.

The nursing shortage is a strategic health care challenge that requires a commitment from the entire c-suite, not just the CNO.

  • Podcast: The biggest crisis of 2021 isn’t Covid-19—it’s nursing shortages
  • Blog post: The six hard truths about the nursing workforce

In 2020, strategic plans fell apart, and organizations have been struggling to reclaim a sense of control ever since.

After two years of constant recalibration organizations must fundamentally re-think their approach to strategic planning.

  • Blog post: After two years of pandemic-spurred disruption, it’s time we leave the traditional strategic planning approach behind

With telehealth demand still going strong in 2021, it’s clear that the shift to virtual care delivery is here to stay.

This level of change is polarizing. Some rush to be at the forefront, while others struggle to get buy-in. In 2022, organizations should develop a strategy for which virtual services make sense.

  • Our take: Why many physicians still avoid telehealth
  • Our take: Meet the rising bar for virtual patient experience
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