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Picklist

Navigator Responsibility Picklist

Navigator Responsibility Picklist

To maximize the effectiveness of your cancer patient navigators, their responsibilities should directly support your organization's navigation goals.

This picklist includes responsibilities commonly assigned to navigators, categorized by the specific institutional needs that they are intended to address. You can use this tool to develop or refine a navigator job description based on the goals that are most applicable to your program.

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Instructions for use:

First, perform a rigorous assessment to identify and prioritize organizational needs and goals for navigation.

Then, review the goals (e.g., improve care coordination, enhance access to care) and corresponding responsibilities included within this tool. Note which goals align to your organization’s needs and rank them according to level of priority. Cancer program leaders should strive to pinpoint the top one or two goals for their navigation program.

Next, consider the responsibilities that correspond to your organization’s most pressing goal (e.g., your first priority). Within this category, check off the responsibilities that would be relevant to your organization. Cross off responsibilities that are not relevant.

Last, consider the responsibilities that correspond to your second priority. Within this category, tick off responsibilities that would be relevant to your organization. Cross off responsibilities that are not relevant. The result will be a list of responsibilities to consider including in your navigator’s job description.

Note: Cancer program leaders should be aware of the tradeoff between the level of service that navigators can provide and the number of patients that they can support. Navigators who provide a higher level of service will not be able to work with as many patients as those providing a more cursory level of support.

In addition, program leaders should consider the types of skills required to perform each responsibility. Some responsibilities (e.g., symptom management and counseling) require clinical training, whereas others (e.g. designing and implementing community outreach programs) do not. The depth and breadth of skills required will impact on the ideal navigator background and experience.

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