Download the research report
High-risk care management
For many organizations, care management starts with developing an ambulatory high-risk care management program. After all, these patients incur the highest cost and need the most care. Key focus areas for success include consistent communication, psychosocial and care transition support, and ongoing monitoring. Read more on p. 12.
Rising-risk care management
Next, organizations expand the care management model to target resources to their rising- risk patient population. These patients do not require the intensive care management needed by high-risk patients. Instead, patient management responsibilities focus on chronic disease management and right-site support. Read more on p. 17.
Low-risk care management
To expand to system-wide care management, teams evaluate key services for low-risk patients. Low-risk patients benefit from healthy lifestyle education and preventative care utilization. Centralized outreach and standardized workflows are important to meet the needs of the sizable low-risk patient population. Read more on p. 19.
Read the full research report