The Experience-Complexity Gap

Hospitals and health systems around the world face a new kind of shortage among the nursing workforce: an experience shortage.

The workforce is becoming increasingly novice as experienced nurses retire. At the same time, care complexity is rising and shows no signs of abating.

These two countervailing forces create a gap between the experience of the workforce and the complexity of care provided.

We’ve surfaced three strategies to help close the experience-complexity gap.

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