Building a magnetic environment

Tools to develop, direct, and empower nurses to accomplish organizational goals and achieve desired outcomes.

Professional development

• Experience-Complexity Gap: Teach novice nurses more effectively, redistribute experience across the organization, and differentiate practice for experienced nurses.
• Frequently asked questions: How to Make Shared Governance Matter: Learn about Lewin's Theory of Planned Change and how to approach group decision-making and overcome barriers to change.
• Win Millennials Loyalty: Provide newer nurses with a range of experiences by facilitating transfers to different units or care settings and retain millennials by providing longer-term career pathing.
• Frequently asked questions about going beyond the clinical ladder: Learn about Gundersen Health System's innovative professional development model that goes beyond the clinical ladder to offer their nurse workforce more meaningful professional growth.

Teaching and role development

• The Experience-Complexity Gap: Teach novice nurses more effectively by scoping the first 12 weeks and standardizing preceptor work.
• Win Millennials Loyalty: Fill critical open roles with staff looking for growth opportunities while minimizing the strain on managers. Improve retention by providing staff with career planning resources.
• The Nurse Preceptor Toolkit: This toolkit helps nurse leaders focus on developing new preceptors and reinforcing skills with ongoing support.
• The Critical Thinking Toolkit: Access sixteen tools to enhance bedside nursing performance by focusing on five core components of critical thinking.

Commitment to community involvement

• The Patient Experience Toolkit: This toolkit provides step-by-step guidance on creating a PFAC, including creating an effective committee structure, recruiting former patients/family members and current staff to serve on the committee, and ensuring patient and family advisors work on meaningful projects. See Tool #7: Patient and Family Advisory Council Implementation Guide.
• The Clinical Executive's Role in Reducing Disparities at the Point of Care: Learn four strategies clinical executives can pursue to have an outsized impact on addressing disparities at the point of care.
• How Rush incorporated SDOH into patient care: Equip nurses with the skills and tools to discuss social determinants of health.
• Maturity model for reducing health disparities: Use this tool to evaluate your organization’s broader health equity strategy and decide how to address community-wide social determinants of health.

Recognition of nursing

• The Customizable Staff Recognition Card: Use this customizable card to easily build appreciation into your nurses' daily work.
• How West Kendall Baptist used meaningful recognition to create a culture of nursing excellence: Learn how one organization leveraged meaningful recognition through the DAISY Award program to improve nurse engagement and patient outcomes.
• Select the right recognition tactics for your preceptors: Use this tool to create a meaningful preceptor recognition strategy at your organization.
• Make every week 'Nurses Week': 5 ways to recognize nurses year-round: Learn strategies and best practices that help leaders at all levels recognize nurses during and beyond Nurses' Week.

Best practices for nurse leaders to transform their organizations to meet the demands of the future.

Strategic planning

• How to build your nursing strategic plan: Use this template to build your strategic plan and customize it for your organization's needs and goals.
• Refresh your nursing strategic plan: In this workshop, your nursing leadership team will identify 3-5 goals for your organization’s nursing strategic plan that address pressing nursing challenges and support larger system strategy. See Workshop #4.

Visibility, accessibility, and communication

• The High-Reliability Clinical Enterprise: This study equips nurse leaders with actionable guidance on achieving high reliability across their health systems despite the many complications posed by today’s environment. Relevant practices include Practice #6 Executive E-visibility Bundle.

Tools to establish a strong professional practice and provide high-quality care to all patients.

Professional practice model

• Enhancing the Patient Experience: Use strategies profiled in this study to improve the overall patient experience and elevate your HCAHPS metrics. Relevant practices include: Practice #1 Nurse-to-Nurse Experience Sharing, Practice #2 High-Impact Patient Storytelling, Practice #3 Off-Unit Experience Shadowing, Practice #5 Workflow Modification Starter List, Practice #8 Staff-Driven Hourly Rounding, and Practice #20 Patient Experience Blueprinting.
• The Patient Experience Toolkit: Access seven tools to implement a three-part holistic strategy to improve the patient experience.
• Guide to inpatient nurse staffing models: Use this guide to understand inpatient staffing models and access case profiles of how organizations have rolled out those models within their facilities.

Care delivery system(s)

• Enhancing the Patient Experience: This research study includes best practices to help nurses partner with patients and families to improve the patient experience at your organization. Relevant practices include: Practice #6 Waiting Room Care Cards, Practice #11 Proactive Patient Preference Screening, and Practice #18 Patient Care Partners.
• How Lehigh Valley enhanced patient education through teach-back: Learn how to develop a patient education program where care team members sequence knowledge, attitude, and behavior education across three days, asking patients to teach back lessons daily.
• Patient Personalization Poster Template: Learn how to improve nurses' knowledge of each patient as a unique individual and facilitate more personalized care delivery. See Tool #2: Patient Personalization Posters.
• Motivational interviewing 101: How to help patients embrace (and stick to) new habits: Use this toolkit to equip clinicians with motivational interviewing skills to help them understand and tap into patients' motivation to change.

Interprofessional care

• The Nurse Manager's Guide to Improving Unit Outcomes: This toolkit contains five tools to help nurses pinpoint a quality metric to improve and design a solution.
• How four organizations structured interdisciplinary rounds: This report contains three models that offered improvements across a number of efficiency and quality indicators, including duration of rounds, bed occupancy, and length of stay.
• Complex needs coordination team (CoNeCT): This report details how an interdisciplinary care team reduces ED strain and positively impacts patients and providers.

Staffing, scheduling, and budgeting processes

• How to build a flexible workforce: This report outlines innovative approaches to staffing and includes four strategies to build a flexible nursing workforce and create system citizens.
• How Johns Hopkins Aramco implemented tiered self-scheduling: This report details how tiered self-scheduling allows nurses to craft their own schedules with approval from nursing leaders.
• How Valley Children's addressed leaders' perceptions of unsafe staffing: This tool helps leaders better understand the many factors influencing staffing and shows them how to develop action plans to solve for those that cause staff to feel short-staffed.
• Win Millennials’ Loyalty: Download this research report for strategies and best practices to build a millennial-specific retention strategy for your organization.
• First Year Nurse Retention Toolkit: Use this toolkit to implement three critical strategies for promoting professional growth and building nursing loyalty in the first year.

Accountability, competence, autonomy

• Instilling Frontline Accountability: This research report includes simple strategies for making performance data meaningful and actionable for frontline staff, as well as best practices to help frontline staff members remain motivated to achieve organizational goals.
• Peer review: The untapped professional development resource: Learn how one organization implemented a peer review process to develop their nursing workforce and ensure staff has consistent access to professional development opportunities.
• Critical Thinking Toolkit: Learn how to help nurses sequence multiple actions and tasks according to importance and urgency and delegate appropriate actions. See section 3: Prioritization.
• Achieving Top-of-License Nursing Practice: Explore 20 best practices for ensuring frontline nurses have the time and interprofessional support they need to practice to the full extent of their training and skills.
• The On-Time Discharge Toolkit: This tool empowers nurses to discharge patients when they meet the doctor-established, predetermined criteria. See Tool #4 Nurse-Led Discharge.

Ethics, privacy, security, and confidentiality

• How Children’s Health uses consult services to mitigate moral distress: Learn how the Children's Health RISE team developed on-demand moral distress consults and other forums for staff to discuss moral distress, clinical conflict, and caregiver grief.
• 'Moral Resilience Rounds': Johns Hopkins' secret to help staff navigate moral distress: Learn how to increase support for staff who are navigating ethical challenges by facilitating weekly virtual sessions with a group of multidisciplinary clinicians.
• How Johns Hopkins University Improved Nurse Resilience by Addressing Moral Distress: View our webinar to learn how Johns Hopkins University used an education model to decrease moral distress among frontline nurses.
• Workplace violence resource library: Explore resources on how to reduce point-of-care violence.

Culture of safety

• Workplace violence resource library: Explore resources on how to reduce point-of-care violence.
• The High-Reliability Clinical Enterprise: Find out how clinical leaders can address five complicating factors in today’s health care environment to ensure that every caregiver delivers the known standard of care, every time, in every setting.
• Safeguarding Against Nursing Never Events: Reduce patient falls and pressure ulcers and improve nursing quality through these best practices.
• The Nurse Manager's Guide to Improving Unit Outcomes: Use these five tools to help nurse managers narrow their lists of critical unit priorities, identify the biggest opportunities for improvement, and communicate those opportunities to staff.

Quality care monitoring and improvement

• The Hospital Benchmark Generator: Benchmark key inpatient quality metrics against a national cohort of your choosing.
• Enhancing the Patient Experience: View twenty best practices for implementing a holistic patient experience strategy.
• The Patient Experience Toolkit: Access seven tools to implement a holistic patient experience strategy.
• Motivational interviewing 101: How to help patients embrace (and stick to) new habits: Use this toolkit to equip clinicians with motivational interviewing skills to help them understand and tap into patients' motivation to change.

Best practices for assessing innovation and redesigning care standards.

Innovation

• The executive’s field guide to disruptive innovation: This infographic provides three questions for executive leaders to assess the impact of disruptive innovation on their organization.
• Create care standards your frontline nurses will embrace: Use these six tactics to create actionable care standards that proactively account for workflow considerations.
• Toolkit for building implementation-ready care standards: This toolkit equips nurse leaders with templates and guidance to design or redesign care standards.

Resources to establish quantitative benchmarks and demonstrate improvements in nursing, workforce, patient, and organizational outcomes.

• The High-Reliability Clinical Enterprise: Find out how clinical leaders can address five complicating factors in today’s health care environment to ensure that every caregiver delivers the known standard of care, every time, in every setting.
• The Hospital Benchmark Generator: Benchmark key inpatient quality metrics against a national cohort of your choosing.
• Instilling Frontline Accountability: 15 best practices to enhance frontline nurse investment in organizational goals