At this moment in time, cancer care is undergoing unprecedented change—from skyrocketing costs of new therapies to growing patient consumerism to changing payment models.
Amid all these changes, cancer program leaders must continue to make informed strategic and business decisions to ensure continued success. To accomplish this, leaders require a robust set of business intelligence tools, including dashboards and scorecards.
A dashboard is frequently used to measure day-to-day service line activities. A scorecard measures progress toward strategic priorities.