Understand how we got here — and how to move forward.



Measuring Oncology Service Line Performance

measuring oncology service line performance

At this moment in time, cancer care is undergoing unprecedented change—from skyrocketing costs of new therapies to growing patient consumerism to changing payment models.

Amid all these changes, cancer program leaders must continue to make informed strategic and business decisions to ensure continued success. To accomplish this, leaders require a robust set of business intelligence tools, including dashboards and scorecards.

A dashboard is frequently used to measure day-to-day service line activities. A scorecard measures progress toward strategic priorities.

This report highlights three imperatives to help you optimize these tools, empowering you to track your program's performance and even identify and resolve potential issues:

  1. Select the right metrics (p. 8)
  2. Improve dashboard data collection (p. 19)
  3. Derive value from the dashboard (p. 29)

Download the Research Report

Once you've read the report, make sure you also:

  • Check out the Oncology Dashboard Toolkit for complementary tools, including metric picklists and sample dashboard and scorecards from other organizations.
  • Download our infographic as a quick reference guide for how to build and make the most of your dashboards and scorecards.


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