The three steps below will help you evaluate the quality of your cancer program on an ongoing basis.
Step 1: Understand what high-value cancer care means.
Read the Strategic Road Map for Cancer Quality to learn five steps oncology service line leaders should take to create a value-based quality strategy. Then, use our Build the High-Value Cancer Care Team report to learn six tactics to make the most of your cancer care team, extend capacity through technology, and manage patients across the continuum.
Step 2: Identify opportunities for improvement.
These three practices will help you build a platform for strategic quality improvement:
- Analysis-guided program design: A system-wide effort to reduce care variation by bringing together physician, staff, and patient input to isolate the most important, actionable metrics and translate those into action.
- Templatized patient pathways: Care maps that give providers a global understanding of the care process, reveal problematic transition points or processes, and set the stage for targeted performance improvement.
- Customized patient tracking: Commercial and homegrown solutions to help manage patient information across the course of treatment, ensuring that patients have access to timely, high-quality care.
Step 3: Create a performance tracking initiative.
Finally, you’ll need the infrastructure to routinely measure your quality performance. This is inherently challenging with data integrity and system integration hurdles. Start by reading our best practice for creating a tumor site-specific quality database.
Then, use the Cancer Quality Dashboard Metric Selection Tool to develop a customized, tumor site-specific dashboard. Our tool includes benchmarks supported by clinical literature and endorsed by national quality organizations. And review the quality metric picklist, which highlights metrics your peers are tracking at their organizations. You can use the Metric Prioritization Worksheet to rank the quality metrics you have identified and create a “pick list” of the most appropriate quality metrics for your cancer program. Explore the Oncology Dashboard Toolkit for more information on selecting the right metrics, improving dashboard data collection, and deriving value from your dashboard.