Hospitals around the globe share similar challenges with regards to patient flow: inefficient emergency department diversion strategies, high percentages of unnecessary admissions, and extended lengths of stay due to delays in the inpatient journey. These challenges become more acute and harder to resolve because clinical leaders struggle to anticipate them or identify when or why these delays are happening. Overall, organisations are operating reactively instead of proactively in tackling patient flow problems.
With capacity and financial pressures increasing, hospital leaders must explore new strategies to manage patient flow. In this research briefing, we highlight lessons that progressive executives have embedded across their hospitals, following three principles crucial to efficient patient flow.