The On-Time Discharge Toolkit

Members across the globe continue to struggle with patient flow: beds are full, patients wait too long in the emergency department, and demand continues to grow. These problems are not new, and most hospitals have spent years working to improve efficiency. Unfortunately, we hear all too often that leaders struggle to sustain improvements, and as a result performance slips.

Effective discharge practices are the bedrock of efficient patient flow, and we have designed a new toolkit to help leaders pinpoint how they can improve discharge processes to embed meaningful change.

This toolkit helps indicate how to sequence activities so that they build on each other. The tools and resources help address common discharge delays in the acute setting, from setting a predicted date of discharge to assembling a care team to proactively plan for patient discharge need.

Two Strategic Areas for Patient Flow Improvement

Improving operations requires hospitals to do a better job of identifying when patients go home, and what steps need to be taken to get them from

  • Predict date of discharge for admitted patients
  • Ensure staff adhere to predicted date of discharge policies
  • Discharge task prioritsation to ensure a healthy patient goes home on time

Managing complex patients requires hospitals to prioritise identification and classification of these patients, in order to allocate resources to high- need patient populations. Approaches that hospitals can take include:

  • Early identification of complexity and patient needs
  • Proactive prediction of post-discharge destination
  • Active discharge planning intervention earlier in the patient stay

To identify your patient flow improvement needs and where to start, take the assessment now.

Download the toolkit

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