Resources to extend support across the long term following traumatic events
In the moment resources to help staff emotionally recover following potentially traumatic events
This type of emotional support must be timely and focus on staff well-being. Thus, clinical debriefing does not count here. If your organization does not have this type of support readily available to staff, we recommend training an internal team in psychological first aid.
Tactics to help leaders identify staff in need of extra emotional support
Remember, PTSD symptoms can occur years after a traumatic event, so it’s vital that leaders can recognize symptoms of emotional distress, and feel equipped to talk to their staff about it. This isn’t easy for leaders to do, so we recommend putting structures in place to help them. Below are several examples to help you get started.
Promote longer term emotional supports to address grief and trauma
Many organizations already have resources that can provide longer term support to staff. However, these resources are often decentralized and staff do not know about them or how to access them. The single best thing to do is compile a list of all emotional resources available to staff and publicize it in multiple ways, including: providing it to all frontline leaders, posting it on a single intranet page, and sending the list via email following major emotional events.