Standardizing visit templates and elevating APPs allows Florence Medicine to see an additional 200 visits a month. While leaders view this strategy as the single most impactful way to increase general cardiology visits, flexing available CV specialists also helps minimize burnout and has given general cardiologists room to do their jobs more effectively. These practices will continue to improve care access for patients.
In addition to increasing their staff’s capacity, Florence Medicine aims to increase their physical capacity to see patients in a relocated clinic. The addition of 8 new rooms and dedicated staff spaces will further their ability to optimize care roles and keep up with demand.